Terms of Service

Terms of Service

YOUR RESPONSIBILITY WHEN USING THIS SITE.

THE INFORMATION CONTAINED HEREIN APPLY TO ALL RELATED PRODUCTS, BLOG AND SERVICES PROVIDED BY FORETEL COMMUNICATIONS AND ITS AFFILIATES, (IE COMPANIES THAT WE OWN, THAT OWN US OR ARE UNDER COMMON CONTROL WITH US.) ALTHOUGH ALL PRODUCTS AND BLOG ARE RESEARCHED AND SCREENED, THIS SHOULD NEVER USURP OR CAUSE YOU TO DISREGARD OR DELAY SEEKING SAFETY INFORMATION OR PROPER USE OF A PRODUCT OR ANY ADVISE, DIAGNOSIS OR RECOMMENDATION OF A MEDICAL, FINANCIAL, LEGAL OR OTHER LICENSED PROFESSIONAL COUNSELOR. IT IS YOUR SOLE RESPONSIBILITY TO USE GOOD JUDGEMENT AND COMMON SENSE WHEN EVALUATING THE INFORMATION PROVIDED FOR A PRODUCT OR SERVICE FROM THIS WEBSITE.

TERMS OF SERVICE (Please read in its entirety)

ELIGIBILITY AND ACCEPTANCE OF AGREEMENT

This site and its services are provided by FORETEL COMMUNICATIONS and its affiliates and by accessing this website, any pages there of and/or FORETEL COMMUNICATIONS you agree that 1) you are at least 18 years of age and are capable of forming a legally binding contract under the law, 2) you are located in a region, state or country in which use or participation of this sites services or products are not prohibited by law, decree, regulation, treaty to act, 3) nor are you located in a region or country prohibited from entering into trade relations with the United States of America or its citizens, and that you acknowledge that you have read the Terms of Service, Privacy Policy and all Disclaimers contained here in Further, you accept and agree to comply with and be bound by the same. If you do not agree to the Terms of this agreement in its entirety, you are not authorized to access or use this website, any pages there of and/or and services offered by FORETEL COMMUNICATIONS and/or its affiliates.

MODIFICATIONS OF AGREEMENT

We may amend this agreement from time to time at our sole discretion without specific notice to you. The most recent version of this agreement will be posted on this website. Your continued use of this site and its related services constitutes your acceptance of all Terms and Conditions here in, effective at the time, as well as your acknowledgement as to the reasonableness of these standards of notification of changes. We recommend that you review the agreement periodically for any updates or changes.

PRICES AND BILLING OF SERVICES

You agree to be bound by the pricing and billing practices of this site and its related services. Payment options include credit card/debit card. Pay Pal ® may or may not be available as an alternative payment option. Payments made by credit card or Pay Pal ® will appear statement or receipt as either ZenMyUnzen.com or FORETEL COMMUNICATIONS.  FORETEL COMMUNICATIONS and its affiliates reserve the right to change their billing and pricing practices at any time at their sole discretion.  If we deem such changes necessary, we will make reasonable efforts to post said changes to this website as well as to inform its registered users when they contact customer service to make a purchase.

USE AND ACCESS TO THE WEBSITE

In addition to all other terms of this agreement you agree to be bound by and comply with the following:

1) You will continue to update and keep current true, accurate and complete registration contact and billing information.

2) You will not use false identities, impersonate another individual or use this website and its related services to perpetuate fraud or unlawful acts and you will fully cooperate with FORETEL COMMUNICATIONS and its affiliates and agents during any investigation of suspected fraud, misuse or unlawful conduct.

3) You will not copy, record, frame, mirror or otherwise reproduce in any manner the contents of this site without the express consent of the FORETEL COMMUNICATIONS via written authorization from its board of directors.

4) You agree to notify customer service at 1-800-873-7073 immediately of any unauthorized activity on your account or any other breach of security and that unless you notify us of any discrepancies on your checking and or credit card within 30 days after they first appear on your statement, you agree that these charges will be deemed accepted by you for all purposes. Further, you agree that if we do not receive payment from your credit card issuer, its agent or your bank you will pay all amounts due on demand by ZenMyunzen.com, its affiliates and/or agents.

5) You will not record or otherwise copy, in anyway, conversations or information provided by this site or its representatives.

6) You understand and agree that your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute conformation of our office to provide service. We reserve the right, at any time, after receipt of your order to accept or decline your order for any reason. All orders must obtain pre-approval with an acceptable method of payment by the account holder.

7) You agree to pay all fees and charges incurred in connection with your purchase at the rates in effect when the charges were incurred, and you authorize us to charge your credit card for services rendered at our convenience but within (30) thirty days of your purchase.

ACCOUNT INFORMATION

You agree to provide true, accurate and complete information during this process. You further agree by submitting this information you are authorizing FORETEL COMMUNICATIONS and its affiliates to charge your account at our convenience but within (30) thirty days of your purchase for services provided. You are solely responsible for contacting customer service to update and keep your account information current. We will not release this or any other information for any reason not covered by this agreement other than to you, the authorized user of this account, except as may be regarded by law or court order. Your account is non-transferable. You agree not to authorize or permit others to use your account. You agree to be responsible for any and all charges made to your account even after your account is terminated.

OWNERS OF WEBSITE, E-MAILS AND OTHER COMMUNICATIONS

You hereby assign to FORETEL COMMUNICATIONS and its affiliates all right, title and interest in and to any submissions and/or comments submitted to us via internet and or e-mail and you hereby grant FORETEL COMMUNICATIONS and affiliates the right to use your full first name, the first initial of your last name and the city and state and/or region or country in which you reside in the website and other promotional materials without further consent or compensation to you.

WARRANTIES AND REPRESENTATIONS

The information provided on, from or through FORETEL COMMUNICATIONS its affiliates and related services are offered “AS IS” with no warranty of any kind. FORETEL COMMUNICATIONS, its affiliates and related services expressly disclaim any warranties, express or implied including but not limited to any implied warranties of merchant ability, fitness for a particular purpose, title or non-infringement, regarding this site. FORETEL COMMUNICATIONS, its affiliates, and related services further make no representations or warranties that this site will be without error or interruption.

REFUND POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

No replacements or refunds will be issued on items that show as successfully delivered. We are not liable for incorrect address information provided by customers or missed delivery attempts by couriers.

If you believe your package may have been stolen, you may file a claim with your local courier.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CustomerService@ZenMyUzen.com


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately Sale and Clearance items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@ZenMyUnzen.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

RMA# 
You must obtain an approval and an RMA# from our Customer Service Department to return an item. The RMA# must be clearly written on the outside of the package. No item or items will be accepted without a pre-authorized RMA# on the package. 

Shipping
To return your product, you should mail your product to: Foretel Communications, PO Box 774, Warrington PA 18976

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of any return customs fees or charges are deducted from you refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

TRANSFER OF BUSINESS ASSETS

You understand and agree that account and personal information you provide is considered a company asset and may be included among transferred assets should FORETEL COMMUNICATIONS and/or its affiliates ever be acquired by a third party.

LIMITATION OF LIABILITY

If you suffer any harm arising out of or connected with this website and its related products, you hereby waive all claims against and release FORETEL COMMUNICATIONS, its affiliates, subsidiaries, employees, officers, directors, shareholders, suppliers and agents from all liability for claims, demands, damages (actual and consequential), costs and expenses (including litigation costs and attorney fees) of every kind, nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any product or with regards to such dispute.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless, FORETEL COMMUNICATIONS its affiliated, suppliers, subsidiaries, shareholders, officers, directors, employees and agents from any liability of loss, claim, expense (including attorney fees) A) related to your violation of these terms B) related to your use of this website and/or its related services.

JURISDICTION

These terms and conditions of use constitute the sole agreement between you and FORETEL COMMUNICATIONS and its affiliates relating to your use of and our provision of said site and its related products and services. The laws of the state of Pennsylvania govern this agreement in all respects without giving effect to conflicts of laws of principals. Any dispute, conflict or breach of said agreement, arising under or concerning performance of, shall be brought exclusively in the state and federal courts having jurisdiction over Bucks county, Pennsylvania and you irrevocably consent and agree to the exclusive personal jurisdiction and venue of said court for such purpose you further agree that any cause of action brought by you against FORETEL COMMUNICATIONS and/or its affiliates must be instituted within (1) one year after the cause of action arises or be deemed forever waived and barred.